5 Reasons Your AC Isn’t Working

Why isn’t my AC working?

If your air conditioning is not working at its best this summer, you do not have to suffer in the season’s heat. All air conditioning issues have solutions for you to access. Here is our checklist of common ac problems and the solutions they often require.

Problem One: Refrigerant Issue

Your air conditioner relies on refrigerant to keep the air cool. This material exists within your air conditioning unit and reacts with the air to produce a cool, dehumidified air flow. If your unit is low on refrigerant or there is a leak in your refrigerant system, the air conditioning unit will not have what it needs to produce cool air.

Solution: Refrigerant Service

Refrigerant issues can take a quick toll on your ac unit’s function. Thankfully, there are direct repairs that can be made to quickly restore your home’s air conditioning in these instances. This may be as simple as refilling the refrigerant levels in your unit. If there is a crack, break, or leak causing your low refrigerant levels, this might require a bit more attention. An HVAC service professional will be able to determine the most cost-efficient way to replenish your system’s refrigerant levels and get your ac system working again.

Problem Two: Home Inefficiency

Your air conditioning issues might be perpetuated by issues in your home’s efficiency. If your home’s structure is inefficient, it might have difficulty retaining the cool air that your air conditioning unit is working so hard to produce. This home efficiency can make your air conditioner seem less effective, or this can put your air conditioner under stress that causes its decline.

Solution: Home Efficiency Treatment

There are plenty of home solutions to keeping your cool air indoors to help your air conditioning system work under less stress, keep your home cooler, and to help you save money on your electric bill. This might include sealing vulnerable points in your home that are letting out your cool air, such as the attic, crawl spaces, and ducts. You might also address inefficiency in your lights, appliances, insulation, and more. A professional efficiency audit can help you identify and repair these issues, helping your air conditioning unit work better and last longer.

Problem Three: Thermostat Issues

Your air conditioning issues might be a problem with your thermostat rather than your home. Your thermostat measures the temperature in your home and conveys this message to your HVAC unit. When the thermostat misreads your home’s current temperature, your system becomes unable to properly meet your thermostat preferences. If there is a disconnect in this thermostat’s overall performance, your thermostat can cause problems or interruptions in your air conditioner’s function.

Solution: Thermostat Service

A thermostat calibration might be in order to help get your air conditioner working properly. This is when dirt or other issues are causing your thermostat to misread your home’s temperature and adjust the settings accordingly. On your own, you can try to clean and calibrate your thermostat. If you find that it is still dirty, glitching, or misreading your home’s temperature, this might require expert service to calibrate or repair.

Problem Four: Dirty or Blocked AC Unit

The delicate systems that make up your AC unit have to be carefully cared for in order to maintain proper function. There are multiple parts that make up these systems, including coils, fans, gates, and more. If one or more of these systems becomes dirty, broken, or blocked, the entire unit can shut down.

Solution: Air Conditioning Maintenance

For expert care, you can call an HVAC professional to perform routine maintenance on your machine. This involves checking, cleaning, or replacing your filters, coils, drain line, compressor, fan, electrical connections, and more. This service can prolong your HVAC unit’s lifespan and keep your system working effectively and efficiently.

Problem Five: Dated Air Conditioning Unit

Every air conditioning unit has a lifespan. If you have done everything possible to repair your unit, you might just be due for a new system entirely. Over time, the various parts of your system will digress in function, and it can eventually become more expensive to repair than it is to replace.

Solution: New HVAC System

A new HVAC system can be costly, but the right unit will make all of the difference in the air conditioning of your home. This can also come with added benefits like higher efficiency, lower energy bills, and advanced upgrades, like a personal assistant partnership that allows you to remotely control your home’s temperatures.

Air Conditioning Service Raleigh | New HVAC Near Me

If you are looking for air conditioning service, repair, help, or maintenance in Raleigh, the experts at Newcomb and Company are here for you. Give us a call today to schedule your appointment and to learn more about our services.

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What Should My Thermostat be Set to This Summer?

Energy Saving Thermostat Settings for Summer

The summer weather brings plenty of sun, warmth, and adventure, but it can also bring high electric bills and increased energy consumption in your home. As your HVAC unit works harder to keep your house cool this summer, there are plenty of tricks to get around paying exorbitant fees for your season’s air conditioning. The experts at Newcomb and Company know how important efficiency and savings are, which is why we have compiled the best thermostat settings for the summer. Here are our air conditioning hacks to help you save money and energy this season.

Best Thermostat Settings for Summer

While your ideal home temperature might vary based on your climate, location, home size, personal preferences, and other factors, experts recommend setting your thermostat to the highest comfortable temperature for you in the summer in order to maximize your air comfort and minimize your electric bill. If you would like to make the air around you feel cooler, consider using a fan in addition to the AC in the room you are in, which is estimated to make the temperature feel cooler by an additional 4 degrees. However, it is important to remember that the fan does not actually make the air colder, but it makes it feel colder by creating a wind chill effect. This means it is important to preserve your energy savings by turning off the fan when you leave the room.

If you are looking for a more tangible number to base your air conditioning settings around, it is estimated that the ideal summer thermostat temperature is 78 degrees. Consider adjusting your thermostat to 78 degrees or as close as comfortably possible for you in order to achieve a balance of efficiency and effectivity.

Optimize your Energy Usage

If you have your HVAC system partnered with a personal assistant, like Google Home Hub, you can remotely raise your home’s temperature by a few degrees while you are away. This practice helps you avoid paying for air conditioning when nobody is around to use it. With the help of a digital assistant, your HVAC controls and settings can be monitored using the mobile application that your device is partnered with.

It is important to remember that completely shutting your system down each day can use a significant amount of energy to frequently restart and recool your home, which is likely to result in wasting your money and energy instead of saving it. Instead, consider subtly raising the temperature in your home when nobody is around to experience the cool air. To avoid coming home to a warm house, don’t forget to lower the settings back to your desired temperature at least 30 minutes before you anticipate arriving back.

Nighttime Thermostat Settings

There are natural ways to cool your home during the summer, which provides you with the opportunity to give your thermostat a break. If you live in an area where it gets cool at night, consider turning off your HVAC system before bed and opening your windows to allow this cool air inside. You can close the windows in the morning before it becomes warm again to lock in this cooler air.

Be sure to check the weather conditions each night to ensure that the temperature and forecast allow for this practice.  When done properly, this practice provides free cooling for your home, saving both energy and money.

HVAC Help Near Me

The experts at Newcomb and Company are here to help you stay cool this summer. Our professionals are available around the clock to ensure that you have everything you need to stay comfortable year-round. For all of your air conditioning and plumbing needs, contact our experts today!

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AC Broken? Here are 5 Tips to Keep Your House Cool

5 Ways to Cool Your Home if Your AC is Broken

It can be a bit of a nightmare to endure the summer temperatures without a properly working air conditioner. You might be left wondering, “How can I cool my home with a broken AC?” If your AC is broken, you don’t have to face the summer heat on your own—the professionals at Newcomb and Company are here to help! Here are seven ways that you can cool your home until your air conditioning unit is repaired.

Draw Your Blinds

One of the best ways to maintain a cool home with a broken air conditioner is to minimize the heat you are producing within your home. One of the quickest and easiest ways that you can do this is to close your blinds and curtains. While letting the sunlight into your home can provide peaceful, natural lighting, it can also let the sun’s heat raise the temperature of your space. Close the blinds and draw your curtains to minimize this natural heating.

Reduce Oven Use

Your large appliances naturally generate energy and let off heat. This is especially true of meal preparation appliances, such as your oven and stove top. When your air conditioner is out of order, try sticking with meals that do not have to be heated or cooked until your HVAC system is repaired. This will reduce the amount of heat you generate within your home, making your space comparatively colder.

Incorporate Energy Efficiency

One way to keep your home cooler without air conditioning is to use energy-efficient light bulbs and other home energy savers. Older and less efficient light bulbs can emit more heat than energy-efficient alternatives. There are plenty of other ways that your home may be operating inefficiently, which can contribute to your home’s inability to retain cool air. Consider getting a home performance audit to check for areas of low efficiency. These could include vulnerabilities in your attic, window panes, doorways, crawl spaces, and so much more. By minimizing the amount of energy used in your home, you will also be minimizing the amount of heat generated by these systems. This comes with the added effect of a more eco-friendly space, which often means lower electric bills.

Natural Cooling

If you live in an area that is colder at night, take advantage of this natural cooling system. You can open your windows after the sun sets to let the warm air out and let the cool air in. When the temperatures begin to rise the next day, close your windows to lock this cool air in. This, of course, only works in the weather allows. Check the forecast at night to ensure that there will be no precipitation. It is also important that you take proper precautions; theft-resistant window locks can make sure that your windows can only be opened to a certain height, and it is important to have your screens in place to prevent pests from entering your home at night.

Fan Cooling

While they cannot completely cool your home, fans can be a sufficient short-term substitute for properly working air conditioning units. Remember, fans only work to make you feel cooler while you are in the room with them, they do not actually make the air colder. This is because they create a wind chill effect on your skin. If you leave your fan on when you are not in the room, you are only wasting energy rather than generating cool air. However, switching your fan on might help you endure the heat until your air conditioning is back in working condition.

Air Conditioning Repair Near Me

Don’t let air conditioning issues affect your summer fun. The professionals at Newcomb and Company can have your air conditioning system up and running in no time. Our technicians drive fully-stocked trucks in an effort to complete same-day repairs. If you are looking for air conditioning repair in Wilmington or air conditioning repair in Raleigh, contact the professionals at Newcomb and Company today!


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Energy-Efficient Investments for your North Carolina Home

3 Tips for Making your NC Home More Energy Efficient

As temperatures rise to meet the steadily-approaching summer weather, now is the time to begin planning for the change in season. Rather than preparing your funding for rising bill payments, instead prepare your home to operate more efficient in the North Carolina weather. Here are three important considerations for making your home ready for the heat of the summer.

Update Your HVAC

If your HVAC system is beginning to show signs of deficiency, you are likely paying higher energy bills because your system needs to work harder to compensate for its deterioration. Investing in a new HVAC system can help you save money on your electric bill year-round.

If your HVAC system is dated, you might want to consider switching to a system that is more energy efficient to help you save money in the long run. Energy efficient systems come with lower utility bills helping you pay back your investment in no time. When shopping for an energy efficient system, you want to look for the SEER rating, which stands for Seasonal Energy Efficiency Ratio. The SEER rating indicates the cooling efficiency of the air conditioner and heat pump systems; the higher the SEER number the greater the efficiency and savings are! The Carrier brand offers several systems that are incredibly energy efficient and can help save you money. Partnered with Newcomb and Company’s 3-year warranty on all Carrier systems, Carrier is the perfect option if you are looking to upgrade your HVAC system to a more efficient alternative.

If you hope to save money through your HVAC system without buying a replacement, consider engaging routine seasonal maintenance. This involves inspecting your AC coils and air filters for excess dirt or wear and attending to them accordingly. By keeping your HVAC system in prime condition, you can help keep it running at its best and saving you as much money as possible.

Seal Your Crawl Space

If your home doesn’t seem to retain the heat or air conditioning well, vulnerabilities in your home’s crawl space may be the culprit. These spaces often serve as the barrier between your active living spaces and the outside temperatures. When they are not properly protected from external temperatures, these crawl spaces can affect your home’s air distribution by exchanging your indoor air with that of the outdoors. Sealing your crawl space can also come with added benefits of improvement in your home’s air quality and a reduced rate of inflation rate for your home. Getting your crawl space sealed can help you keep the cool air inside of your living areas this summer, which is sure to reflect in your electric bill and in the comfort of your home.

Protect Your Home

Similar to unprotected crawl spaces, it is possible to have small internal exposures throughout your home that leave you defenseless against the heat of the summer. Air conditioning can escape through openings in your window panes, ineffective insulation, door frames, attic spaces, and more. Leaky recessed lights or other electrical issues could also be creating efficiency issues in your home. While it can be difficult to determine exactly what the central cause of your home’s energy inefficiency is, a professional can complete an evaluation to assess the efficiency of your home to give you an idea of the areas of weakness. Sealing each of these points of vulnerability will work to increase your home’s energy efficiency by keeping your air conditioning indoors this summer.

Things To Remember

With these improvements to your home, you can lower your bill payments while also reducing your carbon footprint. For a better idea of how energy-efficient your home is, get your free energy audit from Newcomb and Company. As an ENERGY STAR® approved business, our experts are well versed on the ins and outs of energy conservation. Speak with our professionals to begin your journey towards a more efficient home today.

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How to Replace a Bathroom Fan

A bathroom fan is a crucial component of your restroom, especially if you’ve got a shower or bath. Your fan gets rid of the excess moisture produced when the hot water is running. That moisture can cause some serious damage to your paint and enable the growth of mold and mildew. It’s also pretty tough to put on makeup or use a hair dryer when you’re sweaty from the humidity!

International building code requires some kind of ventilation in a bathroom. While you can technically get away with just a window, a bathroom fan is a much more convenient and effective option. If you’re wondering how to replace a bathroom fan, you’re in luck. Replacing a fan is much easier than installing one, because you don’t have to worry about ductwork and venting. Here’s how it’s done.

How to Replace a Bathroom Fan

Safety is always a concern, especially when you’re working with electricity in the bathroom. Before you replace a bathroom fan, turn off the power to that part of the house. There are several types of exhaust fans for bathrooms. The kind you choose will depend on the placement of the fan. If you are installing a fan with a light, you may have to take a few additional steps. Always follow manufacturer’s directions when installing a bathroom fan.


Safety Goggles


Oscillating Saw

Drywall Saw

Drywall Screws


  1. Put on your safety goggles; lots of debris can fall from the ceiling!
  2. Remove the current bathroom fan by taking off the grill cover and disconnecting the motor from the housing. You may need to use a screwdriver to remove it.
  3. Take out the housing. You may be able to gain access through your attic. If not, use an oscillating saw to cut through any brackets. Watch out for wiring!
  4. Disconnect any wiring and ductwork connections so you can fully remove the old bathroom fan.
  5. Measure the dimensions of your new fan. Ideally, you can replace your bathroom fan with a new one that’s the same size, so you don’t have to enlarge the opening. If the new fan is larger, carefully cut away the drywall with a drywall saw to accommodate the larger size.
  6. Use drywall screws to mount the housing to your ceiling joists. This is easiest to do if you have attic access.
  7. Wire the fan according to the manufacturer’s instructions.
  8. Attach the duct to the exhaust port on the fan. Depending on the manufacturer and local code regulations, you may need to allow for a gap between the fan and insulation.
  9. Attach the face plate to the fan in the bathroom. Turn power back on to make sure you’ve followed the steps properly

Call for Help

If you aren’t sure about taking on a project that involves cutting into your ceiling and working with electricity, don’t just forge ahead. The cost to repair a botched DIY project is significantly higher than it would have been to hire a professional, who already knows how to replace a bathroom fan. Electricity is no joke, and little mistakes can have deadly consequences.

At Newcomb and Company, we know how to replace a bathroom fan. We’ve got all of your HVAC and plumbing needs covered, from the biggest overhauls to the smallest projects. If you’re replacing a bathroom fan, give us a call and put our knowledge and experience to work for you.

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Do I need an HVAC warranty?

4 Reasons Why You Need an HVAC Warranty

Purchasing a new HVAC system is a significant investment, one that you want to ensure is protected. When it comes to finding an HVAC system that includes a warranty or purchasing a warranty on your own, it may be a gamble to decide whether or not this extra effort or money is worth the outcome. While you may think that your new system is secure enough to forgo a warranty, there are several important considerations that should factor into your warranty decisions.

Lasting as Long as Your Home

When it comes to the importance of an HVAC warranty, it is important to consider how long you will be dependant upon your new system. It is likely that you want this system to be the only HVAC you purchase for this property, and a warranty can ensure that it lasts as long in your home as you do. If you plan to live in your home for three or more years, you will want to make sure that you are covered during the entire duration of your time with this new system.

HVAC Property Devaluation

Beyond just the initial period of time that you will need your HVAC system working in top condition, it is important to think past the limitations of your estimated stay. If your HVAC system is failing as you prepare to move, this is something that you will have to pay to repair when selling your home or face the devaluation it will impose on your property. With a warranty, you can ensure that your HVAC system doesn’t dissuade potential home buyers.

New System Issues

Even the newest of HVAC systems can become temperamental due to external factors such as the climate you live in, the users with access, or the patterns of use you engage. It is important that you are prepared for anything when it comes to your HVAC investment. Additionally, if you don’t properly care for your system, it can experience issues sooner than you may think. Look for distributors that offer a free warranty for the early years of your purchase to avoid quickly incurring the costs of improper HVAC care.

Beyond the care you provide your system, it can still experience issues due to uncontrollable circumstances. For example, rodents and birds can become attracted to the cool air or the heat that your system emits, and they may decide to make their home in your new system. You want to ensure that you can get the system repaired if there are complications with critters in your home or building. With uncontrollable variables in your HVAC’s health and longevity, it is important that you keep your system protected by a warranty.

The Type of System You Purchase

Depending on the type of HVAC system you install, the nature of its composition can affect how long it lasts. With HVAC systems, the quality and longevity of the system you purchase are often closely correlated with the price. If you purchase a poorly-rated system to save money on the initial cost, a warranty is likely to be necessary to cover any anticipated defects in your system. Alternatively, if you pay a little more for the latest in geothermal HVAC systems, these are known to last longer and require less maintenance. However, even the newest and most advanced systems can encounter issues, and these types of systems are more costly to repair if an issue does arise. It is best to be prepared no matter what to keep your HVAC system running at its best.

To Recap

It is essential you protect your investment with a warranty to avoid long-term compounded payments. It is ideal to partner with a company that provides an initial warranty period free of charge. The experts at Newcomb and Company recognize HVAC warranties as a need rather than a privilege. Aligning with this ideology, when you buy a new carrier unit Newcomb and Company now offers a free three-year warranty to keep your investment protected. Learn more by contacting our HVAC experts today! Contact our HVAC professionals to schedule your free HVAC replacement estimate today!

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How to connect your Thermostat to Google Home Hub

HVAC Google Home Hub Connection

With the latest advancements in digital technology, HVAC control has recently become easier than ever with digital assistant capabilities. You can now connect your Google Home Hub device to your HVAC system for voice-controlled adjustments to your home’s temperature.

To achieve the ease of voice control, you must first partner your Google Home Hub device to your HVAC system and enable these controls. While it may sound difficult, this is actually easier than you might think.

How to Partner Google Home Hub with your HVAC for Temperature Control

Google Home Hub Color Options
First, make sure you have your Google Home Hub partnered with your mobile device. Next, open your app and search through the skills until you find your HVAC partnership. Click on this device to enable the Google Home Hub connection. Next, you will need to choose the partner the HVAC component to your device. This impressive suite of Google HVAC-friendly offerings includes Nest, Voxior for KNX and Loxone, Controlicz, and more. This selection is growing everyday to include even more offerings. Partnering your device with one of these systems will allow your Google Home Hub to gauge and influence the climate of your home.

To test this compatibility out, try saying a direct command such as “Hey Google, change the thermostat to 72 degrees.” You could also try something more general like, “Hey Google, make it warmer in here.” With Google Home Hub’s duration scheduling, it is also possible for you to give commands such as “Hey Google, make it cooler in here until 10 o’clock tonight.” With these advanced features, you will be able to control your home’s temperatures without ever lifting a finger.

Which Kinds of Thermostats are Compatible with Google Home Hub?

There are a few different orientations of thermostats, and the type of system you have may affect the degree to which your Google Home Hub device can control it. There are three common types of thermostat orientations: single setpoint thermostats, dual setpoint thermostats, and triple setpoint thermostats.

  • Single setpoint thermostats are systems that focus around one single temperature setpoint that it tries to maintain. These systems are the most highly compatible with the Google Home Hub system because of their straightforward nature.
  • Dual setpoint thermostats are systems that operate around two setpoints—a high point and a low point. The system will automatically turn on when the temperature falls outside of this provided range. These systems offer a medium range of compatibility with the Google Home Hub temperature control. Depending on your device, it is likely that you will be able to use the voice control feature to alter your home’s temperature but unlikely that you will be able to remotely control the temperature via the Google Home Hub app.
  • Triple setpoint thermostats combine the best of the two foundational thermostat systems. These networks consider both a target setpoint, a high setpoint, and a low setpoint. Due to the complex nature of these systems, your Google Home Hub’s compatibility may be limited to monitoring your HVAC settings using the app.

Upon installation, speak with your HVAC professionals about the orientation of your system to better understand how your smart speaker can help you monitor and control your home’s temperature.

What Can the Google Home Hub/HVAC Partnership Do?

While the voice-controlled temperature adjustment is impressive, Google Home Hub can do even more to help you take control over your home and your electricity bill. Depending on your HVAC system, you can use your Google Home Hub app to remotely adjust the temperature of your home while you are away. This can help you to save money on your electric bill when you adjust the temperature based on the current climate at home. You can also use this feature to turn off your HVAC system while at work each day and to re-adjust to the perfect temperature before you make it home.

Not only does this Google Home Hub partnership provide ease of use and expansive convenience for temperature adjustments, but it also creates a more universal design that allows increased accessibility for users with disabilities. It is important to note that only certain HVAC systems cannot be voice controlled by Google Home Hub (such as the triple setpoint thermostats), but they all are compatible with the Google Home Hub through the app; consult a professional to see if your system can be vocally operated using a digital assistant.

How to Get Started

To access this full range of features, get your FREE Google Home Hub from Newcomb and Company with the purchase of your new HVAC system.Contact our HVAC professionals to schedule your free HVAC replacement estimate today!

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