Heater Troubleshooting to Stay Warm This Fall

Oct 05, 2020

As the fall weather begins to drop our temperatures, now is the time to begin preparing for colder weather. To help locals manage these changes, Newcomb and Company recently partnered with CBS to provide expert coverage on heater troubleshooting. You can read our full CBS article here, watch our video below, or read on for more information and professional HVAC advice.


Thermostat Settings: Is It Properly Configured?

When you suspect that your furnace or heater is not working, the first thing that you should inspect is your thermostat. Make sure that it is set to the “heat” settings, rather than the “cool” settings. This is especially important during the fall season, as the weather fluctuates from hot during the day to cool at night and in the early mornings. You or someone in your home may have switched the system over to cool and forgotten to turn it back. The temperature may also be adjusted to reflect the changing weather.

Thermostat Blank Screen: Is There a Breaker Trip?

If you find that your thermostat has a blank screen, you should make sure that your heater hasn’t caused a breaker trip. If you recently turned on your heater and it is connected to an overwhelmed circuit, it can lead you to blow a fuse or trip a breaker. If this is the case, unplug any appliances in that circuit that you are not currently using and turn your breaker back on. Otherwise, you can read our full guide to thermostat blank screen solutions here.

Do You Feel Cool Air?

Next, go to your closest air vent. What do you feel? Is there warm air coming out, cold air coming out, or no air at all?

  • Light warm air: If you feel warm air lightly coming out of your vent, you may need to change your filters so that the air can flow more steadily. You may also need other maintenance services to boost heater performance. For comfort contract members, these services are completed during your annual heater tune-up.
  • Steady warm air: If you feel warm air steadily coming out of your vents, this means that your heater is not the problem of your home temperature issues. Instead, your home may be letting the warm air outdoors. If this is the case, you need home sealing services to increase your home comfort, lower your energy bills, and keep the warm air inside.
  • Cool or no air: If your heater is producing no air or cold air, there is likely a problem with your unit. You should turn your system off to avoid paying higher energy bills for a system that is not working and then call the experts at Newcomb and Company for help.

Heater and Furnace Service Process

Once an expert makes it to your home, they will ask you questions about your system and the issues that you are experiencing. This helps them gauge what to look for in your system problems. Then, they will complete a full diagnostic run to determine the source of your issue. Furnace diagnostics includes checking the voltage, electrical connections, blower, motor, inducer, and more. After they locate the problem, they will discuss your repair options with you, as well as your replacement options if the issue is severe.

All of these furnace/heater inspections checks are included in an annual maintenance visit. This can help an expert prevent these issues from occurring, prolong the life of your system, or catch problems early to avoid costly repairs.

Newcomb and Company: Furnace and Heater Repair Near Me

If you think that you may have a furnace or heater problem, it is essential you call a repair technician as soon as possible. If you wait until severe cold weather, you could end up needing a repair during peak season. This can lead to longer wait times in an uncomfortably cold home. Letting that cold air inside is also not good for you, your plumbing, or your home

Thankfully, the experts at Newcomb and Company are here to help you. We offer comprehensive maintenance, repair, and replacement services for heat pumps and furnaces. Our professionals drive fully-stocked trucks in an attempt to complete same-day heater repairs, keeping you and your family out of the cold. Newcomb and Company has two North Carolina locations, serving Wilmington, Raleigh, and surrounding areas such as Clayton, Knightdale, Garner, Castle Hayne, Leland, Cary, and beyond. Make your appointment with our experts to get started today!


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