Air Conditioning Repair FAQs

If you have encountered any issues since turning your air conditioning system on for the spring, you may be left with a lot of questions. What is causing this AC problem? How much will it cost to fix? How long will the AC repair take? These are just a few of the popular questions our HVAC specialists receive often. Newcomb and Company is here to help bring clarity to AC repairs with answers to some of our common customer questions.

Is AC Service Safe During COVID-19 Concerns?

Here at Newcomb and Company, we understand why you might feel hesitant to let a specialist into your home among the COVID-19 pandemic. However, we are not leaving our customers to choose between the AC repair they need and their personal safety. Our specialists are essential workers, and we are staying open to fulfill our duty and commitment to serving homes and businesses in the Raleigh and Wilmington areas. We are implementing all of the CDC-recommended precautions to keep our employees and customers safe. This includes social distancing and enhanced sanitation of our equipment. Contact our experts with any additional questions or concerns you may have about receiving AC care at this time. 

How Long Does AC Service Take?

HVAC Service in Raleigh, NCWhen your AC system breaks, you will naturally want it back up and running as soon as possible. This leaves many customers questioning how long an AC service takes. The time a technician will spend on a repair depends on which kind of AC service is needed. However, with a professional service like that of Newcomb and Company, a specialist will drive a fully-stocked repair truck. This often allows our technicians to complete your AC repair in the same visit as your diagnosis. This limits the time and hassle of AC repairs for customers. 

How Much Will My AC Repair Cost? 

When it comes to calculating your AC repair cost, there are a variety of different factors that can influence this price, including the extent of the damage and whether or not you are under warranty. Contact your local HVAC company for an estimate of what your repair will cost. You can also turn to different financing options if you are faced with any large unexpected costs. Here is a look at some of the different factors that can influence the price of your AC repair

Why Is My AC Not Working?

Problems with AC systems always seem to occur at the worst possible times. “Why isn’t my AC working?” is perhaps the most common customer question. While it takes professional diagnostics to determine the exact source of your air conditioning issue, some problems are more common than others. Here is a list of five common AC problems and the solutions they require. 

Why Does My AC Smell Bad?

An AC repair sometimes involves a funny smell rather than a broken system. In worst-case scenarios, it may even involve both. A few different types of problems can cause an AC smell—everything from mildew to unwanted critters in your system. An expert can help you find the source of the smell and implement the repair you need to resolve it and restore function to your unit. Here is our guide to six AC smells and the problems that cause them.

Why Is My AC Causing Such High Electric Bills? 

When you notice your electric bills are higher than they usually are in the warmer seasons, this could signify a number of needed repairs. Any internal part or system that is not functioning properly will cause your AC unit to work harder to compensate. This extra effort can drive your electric bills up. A professional will need to diagnose your AC problems before they can determine what is causing a spike in energy usage. Once they complete the repair, you should notice your energy bills return to normal. If your energy bills are still high, you might consider implementing efficiency improvements to help your AC system and your electric bills. 

Can I Prevent AC Problems?

The first recourse in AC repair should always be problem prevention. Seasonal maintenance is an easy way to prevent common needed AC repairs and services. During a maintenance visit, an AC specialist will complete all of the recommended unit care to keep your system working. An expert can also detect any issues early, minimizing AC repairs when they are needed. This can help prevent AC problems and keep your system working longer. 

How Do I Fix My Thermostat Blank Screen?

When your air conditioner is not working, it could be a sign of a thermostat issue. With the rise of smart thermostats, many of our customers have found themselves with blank screens. Thankfully, these are often relatively easy to fix. Read our guide to thermostat blank screens here.

My AC is Leaking, What Kind of Repair Do I Need?

One of the most common issues we hear from customers involves AC leakage. When your air conditioner is leaking in your home, it has the potential to cause water damage on top of your needed AC service. You likely need drain line care, drain pan care, or refrigerant care. An expert can determine the exact source of the leak and repair it in no time. Read our full guide to leaking AC units here

Do I Need an AC Repair or Replacement?

As your air conditioning unit begins getting older, it can become challenging to determine whether you need an AC repair or replacement. When your repairs become costly and your unit becomes inefficient and ineffective, you might opt for a replacement. An expert can also help you determine the long-term benefits and considerations for this decision. Read our full guide to knowing when you need an AC replacement here. 

Newcomb and Company AC Repair

When you are ready for your AC repair, turn to the local experts who were voted best in AC repair. Newcomb and Company was named Indy Week Magazine’s Best HVAC Company in the Triangle, and we strive to continue to provide the best care in even the most challenging circumstances. Contact our professionals for your AC diagnostics, repair, replacement, or maintenance today!

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